Monica is a UX designer and researcher passionate about crafting intentional experiences for good. Today that means simplifying how people access Canadian government services online.
TELUS eClaims
eClaims allows allied healthcare practitioners to submit patient claims directly to insurance companies saving the patient from paying out of pocket during a visit.
Eliza’s application provides HMOs, pharmaceutical companies, and insurance companies the ability to manage communication with patients to ensure they are informed, their health is a priority, and that they feel involved and cared for.
ELIZA
THE LIBRARY OF PARLIAMENT
Intraparl is an intranet site for parliamentarians that allows them to access an aggregate of resources and receive notifications on topics of interest.
OTTAWA SENATORS
Ottawa Senators season ticket holders pay for more than just hockey games. They pay for a premium experience that considers each touchpoint an opportunity to delight.
WHIT
WHIT (Women’s Health Information Tool) was a proof of concept developed to help Canadian women become informed of and track their screenings, tests, and vaccines.